Last reviewed October 2026
- What it is
- A certificate or permit renewed with its issuing body on your behalf, and the new document uploaded to your vault in place of the old one.
- Who it is for
- Any firm whose vault shows a document expiring, and any firm that has been disqualified on a lapsed certificate.
- How it is paid
- Quoted per renewal with the government charges separate; paid by M-Pesa.
- Turnaround
- Set by the issuing body; the vault reminds you at 60, 30 and 7 days so there is time.
- Delivered by
- Tendakazi's statutory desk.
What the service covers
The documents a tender asks for all expire, on different cycles: the Tax Compliance Certificate after twelve months, the county Single Business Permit at the year end, the NCA registration annually, the AGPO certificate on its own cycle, NSSF and SHA compliance certificates on theirs. A bid submitted with any of them lapsed is thrown out at preliminary evaluation.
The vault tracks each document's expiry and alerts you at 60, 30 and 7 days. From the alert, you order the renewal; we file it with the issuing body and the new certificate replaces the old one in your vault, with the old version kept.
When you need it
- The vault shows a document expiring before a tender you intend to bid closes
- A Tax Compliance Certificate is due and there are returns or arrears to resolve first
- The business permit year is ending
- A tender's bid validity period runs past a certificate's expiry
What we need from you
The current certificate in your vault, and whatever the issuer asks for at renewal: for a TCC, returns filed and no arrears, which our accounts team can resolve first; for an NCA renewal, the current certificate and any changes to staff or equipment; for a permit, the county's requirements. The task's checklist lists it.
How it works, step by step
- The vault alerts you that a document is expiring, by email and in-app, and by phone where you have turned that on.
- Order the renewal from the alert or the document page; we quote and you pay by M-Pesa.
- A statutory officer is assigned and the task appears on your desk.
- The officer files the renewal and asks you for anything outstanding.
- The new certificate is uploaded in place of the old, the expiry updated, and the bid that needed it is unblocked.
What it costs
Quoted per renewal, with the issuing body's fee listed as a disbursement. Where a renewal needs other work first, such as filing returns before a Tax Compliance Certificate can be issued, that is quoted as its own line so you can see it.
Mistakes it prevents
- Discovering on submission day that the Tax Compliance Certificate expired last month
- A certificate valid at submission but not through the bid validity period
- Renewing late and losing the weeks the issuer takes
- Submitting the old certificate because the new one was never uploaded
How it fits the rest of Tendakazi
Renewal is the vault's action. Valid documents attach to bids automatically; an expired one is taken out and the requirement reopens as a task until the renewal lands. A securities register does the same for bonds and guarantees.
Questions
When should I order a renewal?
At the 60-day alert for anything that needs returns or an inspection first; at the latest at 30 days. Issuing bodies set their own timing.
Can you renew a Tax Compliance Certificate when KRA shows arrears?
Our accounts team files the missing returns and resolves the arrears first, as a quoted KRA clean-up, then applies for the certificate.
What happens to the old certificate?
The vault keeps the old version when the new one replaces it, so your history is intact.
Will a renewal unblock my bid?
Yes. When the new certificate is uploaded the requirement is re-checked and the blocker clears.
Order the renewal before the deadline needs it.
Read next
General information for suppliers, not legal, tax or financial advice. Procurement law, regulations, thresholds and government systems change: check the current rules with the procuring entity, the Public Procurement Regulatory Authority (PPRA), the National Treasury or KRA, and speak to an advocate or tax adviser about your own case.